Can we reserve a local guide directly on-site, on the day?
Unfortunately, no! If you’d like to add this optional service you must book it at the time of reservation, or at least a few days in advance.
Is the private tour to Pisa and Lucca from Florence, accessible for people with disability?
Yes, it is! We can accommodate people with reduced mobility and foldable wheelchair/scooters users.
Please note: it is mandatory to specify each specific need at the time of booking and in case of wheelchair/scooters, the exact dimensions to be sure they can fit in the trunk of the vehicle.
How much walking is involved in this private tour to Pisa and Lucca?
It is totally up to you! Our vehicles have special permits/licenses to circulate almost everywhere (pedestrian areas included).
For example in Pisa, we can drop you off at approx. 50 meters (less than 55 yards) from the Leaning Tower.
Obviously, the best way to enjoy the visit of the historic city centers is by walking. As a private service, you are free to decide your own pace, with no rush.
I’d like to climb the Pisa Tower, is there any info to know in advance?
– You can buy your tickets 20 days prior to your visit, subject to availability.
– For safety reasons, children who will not have turned 8 by the end of the year are not permitted to enter.
– Under 18 must be accompanied by an adult. ID may be requested to certify the age.
– Please check the time of your visit. If you are late, you will not be allowed in and you will not be refunded.
– The visit takes about 30 minutes. The climb is on foot and there are 251 steps.
– The visit is not recommended for people with cardiovascular and muscular disorders.
– The floor is uneven and slippery.
I’d like to Climb the Pisa Tower can I buy the entrance fees directly there on the day?
Due to the popularity of the attraction and the limited number of people allowed to climb the Tower, we highly recommend to pre-purchase the timed entrance fees to be sure about the availability.
What time should I buy the tickets to climb the Pisa Tower?
If you depart Florence at 9.00am, you can buy your tickets for 10:45am or 11:00am or 11:15am.
If none of these times is available, please contact us for additional info.
Important: as soon as you buy your tickets, let us know all the details so we can inform the driver.
You may find additional info on our FAQs page, in the Private Tours section.
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